Privacy Policy
Updated on: 02nd Nov, 2024
Introduction
Welcome to EnchantedKashmirEscapes.com also known as EKET is unit of Amarnathjiyatra.com , Head Office 430/7, Om Plaza, Sant Nagar, East of Kailash and Branch office – 2507, Near Valley Orchid Hotel, Rajbagh, Srinagar J&K 190008. We Provide Kashmir Tour Packages for Business, Corporate and Luxury Travelers. and We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or use our services. We operate as a tour operator, specializing in promoting and selling Kashmir tour packages both online and offline. We use AI services to generate Content and images.
Please always check with Jammu Kashmir Government before finalizing your plan to Kashmir. Our Website is just for Information and Tour booking Purpose.
Information We Collect
We collect the following personal information from you:
- Full Name
- Mobile Number
- Email Address
- WhatsApp Number
- Address
- City
- Country
- State
- Zip/Pin Code
- Date of Travel
- Tour Duration
- Hotel Choice
- Tour Purpose
- Budget
- Pickup Point
- Dropping Point
- Mode of Journey
- Emergency Contact Number
- Number of Persons
- Age
- Gender
- Hotel Type
- Tour Package Details
- Message
We also collect information about your interactions with our website and services, such as:
- The links you click
- The products and services you view or purchase
- Your IP address
- The type of web browser you use
- The pages you visit on our website
- The time you spend on our website
How We Use Your Information
We use your information for the following purposes:
- To provide you with the products and services you request
- To communicate with you about your account or your order
- To send you marketing and promotional materials
- To improve our website and services
- To protect our rights and interests
- To provide personalized services and recommendations based on your preferences and past interactions
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to external parties without your consent, except as outlined below:
- We may share your information with our service providers, marketing partners, and payment processors to help us provide our products and services.
- We may disclose your information to law enforcement or other government agencies if required by law.
- We may share your details with third-party vendors for customer match-based advertisements, ensuring compliance with Google Customer Match Policy.
Use of Customer Data for Google Ads
We may use your information to create custom audiences for Google Ads, showing you targeted ads based on your past interactions with our website. We adhere to Google’s Customer Match Policy, ensuring compliance with all applicable laws and regulations.
Your Choices
You have the following rights with respect to your personal information:
- The right to access your personal information
- The right to correct or update your personal information
- The right to delete your personal information
- The right to object to the processing of your personal information
- The right to restrict the processing of your personal information
- The right to portability of your personal information
- The right to withdraw your consent
To exercise any of these rights, please contact us at [booking@enchantedkashmirescapes.com] or write to us at:
EnchantedKashmirEscapes.com
A Unit of M/s Amarnathjiyatra.com
430/7, Om Plaza, Sant Nagar
East of Kailash, New Delhi
+91-9650179451/ +91-9650179446
Branch Office
EnchantedKashmirEscapes.com
A Unit of M/s Amarnathjiyatra.com
2507, Near Valley Orchid Hotel, Rajbagh, Srinagar J&K 190008
booking@enchantedkashmirescapes.com
https://wa.me/919650179451
Data Security
We take steps to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These steps include:
- Using secure servers
- Encrypting sensitive information
- Limiting access to your personal information to authorized employees
- Requiring employees to sign confidentiality agreements
International Transfers of Collected Information
We may transfer, process, and store your information outside of your country to locations where we or our third-party service providers operate. We take reasonable and appropriate measures to ensure the protection of your information during these transfers.
Cookies and Similar Technologies
We use cookies and similar technologies to collect information about your browsing behavior and improve the functionality of our services.
How We Handle International Transfers of Collected Information
Our information collection is global in scope, and depending on the range of services offered, the data we collect may not always be stored within your country of residence. It’s possible that we transfer, process, and store your information outside of your country to locations where we or our third-party service providers operate, all with the aim of delivering the services, including tasks such as organizing international travel arrangements. When such transfers occur, we undertake reasonable and appropriate measures to ensure the protection of your information.
International Transfers to Third Parties
In the course of providing our services, some of the third-party service providers mentioned in this privacy policy may operate from countries that do not have privacy and data protection laws equivalent to those in your country of residence. However, rest assured that we exercise the utmost care when sharing your data. If you have any concerns or complaints regarding this matter, we encourage you to reach out to us at booking@enchantedkashmirescapes.com. Your feedback is valued, and we are committed to addressing any inquiries or issues promptly.
Malaysia Personal Data Protection Act 2010 (PDPA)
Privacy Assurance at EnchantedKashmirEscapes.com as per Malaysia Personal Data Protection Act 2010 (PDPA) Compliance:
At EnchantedKashmirEscapes.com, we hold a profound understanding of the significance of safeguarding your privacy and ensuring the confidentiality of your personal information.
In alignment with our commitment to your privacy, EnchantedKashmirEscapes.com pledges to fully comply with the Malaysia Personal Data Protection Act 2010 (“PDPA”). This act serves as the foundation for a comprehensive data protection framework, outlining stringent rules that govern the responsible collection, use, disclosure, and meticulous care of personal data.
The PDPA is designed to respect and uphold the rights of individuals in protecting their personal data. This includes, but is not limited to, rights of access and correction. Simultaneously, it acknowledges the legitimate needs of organizations, such as ours, to collect, use, or disclose personal data for valid and reasonable purposes.
European Economic Area (EEA)
For individuals residing in the European Economic Area (EEA), the collection and processing of personal information are carried out by EnchantedKashmirEscapes.com only when there are legal grounds according to applicable EU laws. These legal bases vary depending on the services utilized and the manner in which they are utilized. The acquisition and utilization of your data are limited to the following circumstances:
- Contractual Obligation: Processing is necessary when there is a contractual agreement between EnchantedKashmirEscapes.com and either you or your employer to deliver the services.
- Service Provision: Data is required to furnish you with the services, encompassing operational functions, customer support, personalized features, and safeguarding the security of the services.
- Legitimate Interests: Processing satisfies a legitimate interest, provided it does not supersede your data protection interests. This may include marketing and promoting the services, as well as protecting legal rights and interests.
- Consent: If you explicitly grant consent for a specific purpose, we will process your information accordingly. You retain the right to revoke your consent, but this does not impact prior processing activities.
- Legal Obligation: Processing is necessary to comply with a legal obligation.
Should you have given consent for the use of your information for a particular purpose, you reserve the right to alter your decision at any time. However, such changes will not affect any processing activities that have already occurred. In cases where data processing is based on legitimate interests, you have the right to object, although this might entail discontinuing the use of the services in some instances.
UAE Federal Decree Law No. 45 of 2021 on the Protection of Personal Data (PDPL)
Privacy Assurance at EnchantedKashmirEscapes.com as per United Arab Emirates (UAE) Federal Decree Law No. 45 of 2021 on the Protection of Personal Data (PDPL) Compliance:
At EnchantedKashmirEscapes.com, we hold a profound understanding of the significance of safeguarding your privacy and ensuring the confidentiality of your personal information.
In alignment with our commitment to your privacy, EnchantedKashmirEscapes.com pledges to fully comply with the UAE Protection of Personal Data 2021 (PDPL). This act serves as the foundation for a comprehensive data protection framework, outlining stringent rules that govern the responsible collection, use, disclosure, and meticulous care of personal data.
Hong Kong Personal Data (Privacy) Ordinance Compliance
EnchantedKashmirEscapes.com recognizes the significance of safeguarding the privacy and confidentiality of individuals’ personal information. EnchantedKashmirEscapes.com is committed to adhering to the regulations outlined in the Cap. 486 Personal Data (Privacy) Ordinance of Hong Kong, hereafter referred to as “the Ordinance.”
The Ordinance is designed to safeguard the privacy of individuals concerning their personal data. It establishes guidelines for the collection, utilization, retention, disclosure, transfer, and access of personal data.
According to the Ordinance, individuals have the right to request access to and correction of their personal data held by EnchantedKashmirEscapes.com. Should you wish to exercise this right or have any inquiries about EnchantedKashmirEscapes.com’s data privacy policy and practices, you may contact us at booking@enchantedkashmirescapes.com.
California Consumer Privacy Act (CCPA)
In compliance with the California Consumer Privacy Act (CCPA), residents of California have the right to request the deletion of their personal information. To initiate this request, kindly click on the link provided below.
Delete My Personal Information
Additionally, if you wish to opt-out of the sale of your personal information, please use the “Do Not Sell My Personal Information” link provided. Your privacy preferences are important to us, and we are committed to honoring and facilitating your requests in accordance with applicable privacy laws.
Australian Privacy Laws
At EnchantedKashmirEscapes.com, we recognize the significance of safeguarding the privacy and confidentiality of your personal information. In alignment with this commitment, we adhere to the provisions outlined in the Privacy Act of 1988, along with subsequent amendments, including the 2018 Notifiable Data Breaches scheme.
Our compliance is governed by the 13 Australian Privacy Principles (APPs), which prescribe the guidelines for the collection, use, disclosure, and storage of personal information. This extends to how we manage the personal information of our customers, ensuring their right to access and correct the data we hold about them.
If you have any inquiries, feedback, concerns, or complaints regarding the utilization of your personal information, we encourage you to reach out to us using the contact details provided below. Additionally, should you believe that the privacy of your personal information has been compromised or inadequately protected, we are here to address your concerns.
Contact Information:
Email: booking@enchantedkashmirescapes.com
Upon lodging an inquiry or complaint, we are committed to providing a prompt response. In the event that you wish to escalate matters further, you have the option to lodge a complaint with the Office of the Australian Information Commissioner via telephone at 1300 363 992 or email at enquiries@oaic.gov.au. Your privacy and satisfaction are paramount, and we strive to address any concerns in a timely and effective manner.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: Gravatar Privacy Policy. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email.
How Long We Retain Your Data
If you leave a comment or submit a lead form, the personal data submitted through the lead form and the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue and in a similar way when tourists contact us through mail, phone, or chat messaging.
For users that register or submit a query through a lead form on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where We Send Your Data
Visitor comments may be checked through an automated spam detection service.
DISCLAIMER
This website and its contents are not affiliated with any specific religion or religious organization. However, we do sell and book tour packages for various religious and leisure destinations in Kashmir. Our website is intended to be a resource for anyone interested in learning more about these destinations, regardless of their religious beliefs. Our ads do not promote or incite hatred against individuals or groups based on their religion or belief. We comply with Google AdWords policy of religious belief in personal ads, which states that “we do not allow ads that promote or exploit religious beliefs in a discriminatory or offensive way.”
Privacy Policy Points for Lead Forms
Data Use and Limitations:
We confirm that the information collected through lead forms will only be used:
- For the specific purpose mentioned in the form itself.
- As outlined in our overall privacy policy, and any additional disclosures provided within the forms.
- We will not sell or misuse user information, such as spamming them with calls or emails.
Transparency and Consent:
We have provided clear and detailed information above about data collection and processing, including:
- Any sharing of user data with third parties.
- Obtaining necessary consent for such collection and processing where required by law.
- We will not share user data with data brokers, license it, or disclose it beyond the stated purposes.
Compliance and Responsible Use:
We will abide by all applicable laws and regulations when contacting users or using their provided information, including any marketing or spam regulations.
We will use the lead form webhook responsibly, complying with all instructions provided by Google.
We acknowledge Google’s absence of responsibility for errors caused by our own webhook configuration.
Webhook Beta Limitations:
We understand that the lead form webhook is in beta and may undergo changes, discontinuation, or deprecation by Google at any point without prior notice.
Google doesn’t guarantee the availability, data delivery, or technical support for the webhook.
Governing Terms:
Our use of both lead forms and the webhook is governed by:
- Our overall privacy policy.
- These specific points already added to our policy.
- The Google API Terms of Service (https://developers.google.com/terms/).
We believe that everyone should be able to access information about Kashmir tour packages, regardless of their religious beliefs. We hope that this disclaimer clarifies our commitment to providing a welcoming and respectful environment for all visitors to our website.
Our Policy Towards Children
Our services are not intentionally designed for individuals under the age of 18. We do not knowingly gather personal information directly from children under the age of 18. In cases where information about children is collected, it is done with the explicit consent of their parent or guardian, especially in situations such as family travel bookings.
If, at any point, we become aware that a child under the age of 18 has submitted personal information to us without proper consent, we will take immediate steps to delete such information from our records. If you happen to be aware of a situation where a child has provided us with personal information without appropriate consent, we kindly request you to contact our support services at booking@enchantedkashmirescapes.com. We are dedicated to maintaining the privacy and security of all individuals, especially children, and appreciate your cooperation in addressing any concerns related to this matter.
Changes to the Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page. Please check back frequently to see any updates. The effective date will be revised accordingly, and we encourage you to review the policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [booking@enchantedkashmirescapes.com].